As a member of the social media community, I often echo Chris Brogan‘s advice of be human.  My experience has been that for the most part people are human almost always.  When you hear corporate names like Walmart, you might not think of warm, human communication. Perhaps after reading this you’ll reconsider. This afternoon my... Read More →

Just wanted to throw a heads up that I wrote a post on CRM use for Virtual Assistants with some details on how I use BatchBook to keep up with everything AND get some unique CRM features such as the social media SuperTag. I’m currently working with BatchBlue on a few projects as a project... Read More →

Want the tweets about your blog posts to be posted to the blog comments so the discussion is all in one place? I just saw Chat Catcher (the coolest thing) in action over on Dave Fleet’s blog this morning and immediately tweeted and added it to chelpixie.com.  He apparently found it via Shannon Whitley (whom... Read More →